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February 10, 2005

Blog Analysis and Optimization with Eyetracking -- or "Oh, oh, that blog's writing needs fixing"

Eyetools testing showed that the original "Navigation Bar" blog wasn't written as well as I'd thought... here's what I found, and what I did about it.

This is what happens when you have easy access to eyetracking testing: you start wondering how well you're doing writing about it... and after wondering very briefly, you test it and find that it needs improvement. Alas.

An Eyetools Heatmap of people reading one of our blogs
Eyetools_heatmap_of_blog1

Our first blog: All that red at the top shows that everyone reads our title and the first 1-line paragraph, but that they start dropping off in the middle of the "story" paragraph (guess the writing wasn't as good as I thought :-).

The "statistics" section held good information, but only 60% of people read it. Can I do better?

And the "punch line" certainly is getting wasted down there (50% and mostly skimming). No big surprise. Shouldn't have been so egotistical to believe that I could actually hold people's attention ALL the way to the end, but that final point was important, so I'm moving it.

So, I'm going to tweak the text of the original blog and post it as a new one. I've still got a bunch of people who will be coming through for this study so I'll test that as well! Crossing fingers... I'm going to go write the new version now...

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Listed below are links to weblogs that reference Blog Analysis and Optimization with Eyetracking -- or "Oh, oh, that blog's writing needs fixing":

» Beauty is in the Eye of the Blog Reader from Micro Persuasion
Greg Edwards, Chief Technical Officer, for Eyetools, Inc., has launched a fascinating new blog that discusses his work in analyzing how readers interact with blog sites. Here's a heatmap of someone reading one of their blogs... [Read More]

» Eyetools Research Blog: Blog Analysis and Optimization with Eyetracking -- or "Oh, oh, that blog's writing needs fixing" from del.icio.us WebCites
Neat eye tracking tool. Shows the standard result that people read from left-to-right, top-to-bottom. This should be a standard aspect of any web design. What is the marginal value of the tool beyond these standard results? Would like to... [Read More]

» Blog Analysis and Optimization with Eyetracking from Oloop.org
'This is what happens when you have easy access to eyetracking testing: you start wondering how well you're doing writing about it... and after wondering very briefly, you test it and find that it needs improvement. Alas.' Eyetools Research Blog: Blog... [Read More]

» Eyetools Research Blog: Blog Analysis and Optimization with Eyetracking -- or "Oh, oh, that blog's writing needs fixing" from del.icio.us WebCites
Neat eye tracking tool. Shows the standard result that people read from left-to-right, top-to-bottom. This should be a standard aspect of any web design. What is the marginal value of the tool beyond these standard results?... [Read More]

» Amazon Eye Tracking Video from www.chadalderson.com
If you've never actually seen an eye-tracking session in action, then check this snippet out. This video was from an eye tracking study we were doing on Amazon.com circa 2001 [Read More]

Comments

Is it possible that people scrolled the article up, and so the punchline was actually being read in the "red zone," rather than ignored?

Liz, the heatmap takes into account scrolling, so, much to my initial chagrin, they really weren't reading it. I need to hurry up and made some changes and re-post the "improved" version as a new blog (with eye testing to see if it's "better").

Another thing you may want to check out is the demographic differences between customers. In China they read right to left in vertical columns traditionally.

Thank you very much for your great post. Absolutely, your post is very usefull to me. Thank you.

Another alternative to human-based eyetracking is based on computer vision research results. Currently we can take into account both low level (color, edge, texture, ...) and high level (text, object recognition, ...) result and train a system based on 100.000 examples generated by real people. Finally, we can reach >80% of similarity having less then 1 minute processing time (most of it spent to download a webpage) and ability to run as many test as we want.

http://www.youtube.com/watch?v=bZOVcmwHZZk

Another alternative to human-based eyetracking is based on computer vision research results. Currently we can take into account both low level (color, edge, texture, ...) and high level (text, object recognition, ...) result and train a system based on 100.000 examples generated by real people. Finally, we can reach >80% of similarity having less then 1 minute processing time (most of it spent to download a webpage) and ability to run as many test as we want.

http://www.youtube.com/watch?v=bZOVcmwHZZk

Thanks for sharing. this is great stuff. by....

thanks. very nice.

Do Google Analytics offer heat map?

Thanks for sharing.

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